As one of world leaders in construction machinery, the philosophy of Risen is to build cutting-edge products, together with the best quality and close-to-customer service.


RISEN CARE emerged to follow this philosophy and has become the world’s most advanced, comprehensive and systematic service and support program. It integrates four basic aspects of Service Support, Parts, Publications and Training, which allows our customers to enjoy an unprecedented care mode and experience a spirit of diligence unique to Chinese people. Come rain or shine, on work days or holidays, at home or abroad, our services are there when you need them. We believe you will be entirely satisfied with our working attitude and diligence.

It is not just a simple slogan, but an unshakable determination to exceed our customer’s expectations. Risen has always upheld this belief and tries to implement it in everything that we do for customers. The service we offer to customers is to think about what they think about and worry about what they worry about.

Risen promises that once you choose us, our company and the four-in-one RISEN CARE are there ready to respond with the first arrival solution any time, anywhere.